Vega Awards Centauri Winner Winner

2019

Subaru Fixed Ops Training Project

Entrant Company

CraneMorley Inc.

Category

Virtual Reality & 360 Video - New Category (VR & 360 Video)

Client's Name

Subaru of America

Country / Region

United States

The Subaru Fixed Ops Training Project consists of three main parts: A 2-day workshop with Virtual Reality (VR), an online equivalent to the workshop, and a Search tool for information.

The Subaru Institute of Technology (SIT) is a 2-day workshop that provides Service Advisors with the information and resources to develop them into “Subaru Gurus.” This instructor-led session addresses Subaru’s five technologies: Under-Hood, Under-Vehicle, Driver Assist, EyeSight® Systems, and In-Vehicle. The workshop utilizes VR through Oculus headsets, which allows the learner to take a deeper look into technologies inside a vehicle without the presence of an actual vehicle. They can explore a BOXER engine, the cooling system, cabin controls, and more.

The Subaru Driving Technology Challenge is a WBT equivalent to the SIT workshop. This Challenge combines front- and back-end learning modules with a game that times and scores the learner’s response to assessment questions. It may take the learner about an hour to complete each of the five modules.

SIT and the Challenge both refer to the Subaru IQ Assistant, a resource for learners to quickly and easily find information about the technologies. IQ Assistant is a video-based searchable mobile resource tool. It can be accessed via a login on a device or by scanning a QR code using a cell phone.

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