2022
Entrant Company
Category
Client's Name
Country / Region
BlueCross BlueShield of Tennessee has integrated a chatbot into their member chat functionality. When a member logs into their portal, they can interact with the virtual assistant to handle tasks that are commonly asked by members. Leaning on our chatbot to do the heavy lifting on such tasks allows live agents more time to assist members with larger matters while also providing the member exactly what they need in a timely manner.
Entrant Company
Performance Marketing
Website & Mobile Sites - Best Navigation / Structure
Country / Region
United States
Entrant Company
HP Inc.
Video / Online Video (Single) - Experimental / Innovative
Country / Region
United States
Entrant Company
AARP
Digital Marketing (Campaign) - COVID-19-Related
Country / Region
United States