Terms and Conditions

Vega Digital Awards (Vega Awards) assumes all entries are original and the entrant either owns the submission or has permission from a client or other appropriate party to enter the work, with all rights granted therein. In the event that an entrant without such rights submits a site, the entrant will not be eligible for the competition. The Vega Digital Awards are not liable for any copyright infringement on the part of the entrant. Submission of any entry acknowledges the right of Vega Digital Awards to use it for exhibition and publication in any medium, however work entered into the competition can remain private upon written request from the entrant.

Timely submission of an entry meeting the eligibility requirements and payment of the entry fee as stated herein ensures that an entrant's work will be reviewed and considered for recognition. No other representation or warranty is made by Vega Digital Awards concerning entries and all implied warranties are hereby expressly disclaimed.

If an entrant's submission receives an award, the manner and details of announcing such nomination and award is strictly within the discretion of Vega Digital Awards. Entrant understands that all awards may not be given or publicized in the same manner or form.

Submission:

• Entries must be produced within the last two calendar years up through the final deadline.
• Entries may not have been previously entered in the Vega Digital Awards competition.
• All entries must be submitted for judging exactly as published, aired or implemented and may not be modified for the competition. The Vega Digital Awards may request proof of initial production, publication and/or air date.
• A written translation or adaptation must accompany non-English entries.
• Some entries may qualify for multiple categories; if so, treat each entry as a separate submission.
• The awards reserves the right to re-categorize incorrectly classified entries.
• Once submitted, entry fees are not refundable.
• Judges reserve the right to withhold an award in a category if submissions do not meet their expectations.

Order Processing and Quality Assurance:

We pour immense effort into ensuring that your orders are processed in a timely manner and that the merchandise you receive meets our strict quality standards. Every piece you order from our store is a reflection of our commitment to excellence, and we sincerely hope they bring joy and pride to your experience with the Vega Digital Awards.

Refund Policy:

In our constant quest for clarity and transparency, we feel it is essential to elucidate our refund policy. Once the shipment or merchandise has been received, refunds will not be issued under any circumstances, but will be considered for the following situations:

• The item(s) you received is damaged.
• The item(s) you ordered is missing from your shipment.

We understand that situations change, preferences evolve, and sometimes second thoughts emerge. However, it's crucial to highlight that we cannot accept reasons such as denial of the purchase, incorrect order placement, change of heart regarding an item, or desires for a refund in exchange for the returned merchandise.

If your items are damaged or missing upon arrival, please get in touch with our dedicated support team at info@vegaawards.com at the earliest convenience.

All shipment concerns are taken into account very seriously. Therefore, any reported issues will be meticulously reviewed by the dedicated awards team before any resolution, such as issuing a refund, is considered. Please be advised that the final decision in such matters rests solely with the Vega Digital Awards team, as we strive to protect the interests and uphold the rights of all parties involved.